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Our Customer Service Hours Are 9am - 5pm Monday - Friday. 

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Academy Help Center

<p class="extension-adhd-reader-p" id="isPasted" style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We welcome&#xA0;online&#xA0;customers to head into an Academy Brand store to return their order. Bring along your proof of purchase and our retail staff can assist you with your requests. As per our standard returns policy, we only offer exchanges or credit on SALE items, and do not offer returns on FINAL SALE items unless faulty.<p class="extension-adhd-reader-p" style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you have an exchange enquiry, call your local store ahead to see if they have the style or size. Please note not all stores stock Womens &amp; Rookie, if you would like to know which stores stock them, you will see them on our store locator list.&#xA0;<p class="extension-adhd-reader-p" style="box-sizing: border-box; margin-bottom: 0px; color: rgb(51, 51, 51); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><a href="https://academybrand.com/pages/store-locator" rel="noopener noreferrer" style="box-sizing: border-box; background-color: transparent; color: rgb(21, 46, 85); text-decoration: none;" target="_blank">View stores here</a>&#xA0;<p class="extension-adhd-reader-p" style="box-sizing: border-box; margin-bottom: 0px; color: rgb(51, 51, 51); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p class="extension-adhd-reader-p" style="box-sizing: border-box; margin-bottom: 0px; color: rgb(51, 51, 51); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Please note, online orders can only be returned back to Academy Brand standalone stores.&#xA0;- This excludes David Jones or any other wholesaler.&#xA0; Popular Articles<a href="https://academy-help-center.gorgias.help/en-US/how-long-do-returns-and-exchanges-take-79210">How long do returns take</a><a href="https://academy-help-center.gorgias.help/en-US/how-to-make-an-online-return-79209">How to make an online return </a><a></a><a href="https://academy-help-center.gorgias.help/en-US/my-order-status-80520">My order status</a><a href="https://academy-help-center.gorgias.help/en-US/returning-sale-items-79211">Returning sale items</a><a href="https://academy-help-center.gorgias.help/en-US/return-online-orders-to-store-79213">Return online orders to store</a><a href="https://academy-help-center.gorgias.help/en-US/delivery-in-australia-80495">Delivery in Australia</a><a href="https://academy-help-center.gorgias.help/en-US/faulty-items-79215">Faulty Items</a><a href="https://academy-help-center.gorgias.help/en-US/faulty-items-79215"> </a><a href="https://academy-help-center.gorgias.help/en-US/returns-with-afterpay-or-klarna-79214">Returns with Afterpay or Klarna</a><a href="https://academy-help-center.gorgias.help/en-US/international-returns-79212">International Returns</a><a href="https://academy-help-center.gorgias.help/en-us/contact-us-393424">Contact us</a>

We welcome online customers to head into an Academy Brand store to return their order. Bring along your proof of purchase and our retail staff can assist you with your requests. As per our standard returns policy, we only offer exchanges or credit on

Return online orders to storeUpdated 7 months ago