Shipping and Delivery
Academy Brand Shipping and Delivery information
Delivery in Australia
Online orders are dispatched on the next working day. All orders are dispatched from Mi
Dispatch Time Frames
Domestic and International orders via Standard and Express shipping will be dispatched on the next wo
Free Shipping
You heard right! Free Standard Shipping for orders over $99. Also, free express shipping upgrade available for orders over $149. Both offers applicable for Australian domestic orders only. Popular Articles. How long do returns take. How to make an on
Express Shipping
We offer an Express Post next day delivery at a flat rate of $15AUD per order. Limited to orders delivered within Australia. Free Express shipping available on all orders $149 and over within Australia. Please note Express orders will be shipped the
International Shipping & Delivery
We ship Internationally via eParcel International Express (Australia Post). Please note the above times are based upon Metro Areas, Rural locations may take longer. We strongly suggest selecting a business address that is occupied between the hours o
International Orders - Custom Duties
International delivery costs do not include any taxes or duties, which may be applied by customs at the destination country, and any duties or taxes incurred are the responsibility of the delivery recipient.
Domestic Delivery Time Frames
We aim to dispatch all online orders on the next working day from our warehouse in MINTO,
International Delivery Time Frames
New Zealand - 3-5 working days (expect delays). USA/Canada - 7-12 working d
Change to or incorrect Shipping Address
In order to keep our fulfillment processes fast & streamlined, we unfortunately aren't able to edit orders after they have been placed. If you would like to edit you shipping address, once you have received your tracking number, simply reach out to A
My Parcel has Returned to Sender
Please contact customer care via the contact form if have issues with your online delivery. Return to Sender parcels will be returned back to our warehouse in Minto, NSW. Reasons why your pa</
Authority To Leave
All of our deliveries have Authority To Leave by default, so we recommend that you either choose a delivery address where someone will be able to accept your delivery throughout the work week, or an address that has a safe area to leave the parcel. I
Shipping to U.S.A. & Tariffs
As of 5 May 2025, Chinese-manufactured goods entering the US using Australia Post’s postal services are subject to a tariff of 145%. This includes items less than US$800 that were previously under the de minimis threshold. *UPDATE* As of 14 May 2025,
What can I do if my order does not arrive by the expected delivery date?
If your order has not arrived by the expected delivery date, the courier may be experiencing delays. We recommend monitoring your order using the tracking information provided. For further issues, we recommend reaching out to AusPost here, and they w