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Shipping & Delivery

Academy Brand Shipping and Delivery information

Delivery in Australia

Online orders are dispatched on the next working day. All orders are dispatched from Minto, NSW. Free standard delivery on all orders $99 and over within Australia. All orders under $99 will be charged a flat fee of $10. - Please take care to ensure

Dispatch Time Frames

Domestic and International orders via Standard and Express shipping will be dispatched on the next working day. Online orders dispatch from our warehouse at 12pm daily via our warehouse in MINTO, NSW. For shipping time frames click here. Popular Arti

Free Shipping

You heard right! Free Shipping is applied at checkout when you spend $99 and over. - Applicable for Australian standard shipping only. Popular Articles. How long do returns take. How to make an online return. My order status. Returning sale items. Re

Express Shipping

We offer an Express Post next day delivery at a flat rate of $15AUD per order. Please note Express orders will be shipped the next working day after your order is placed. For Metro areas please allow 1-2 business days for delivery. If your item is fo

International Shipping & Delivery

We ship Internationally via eParcel International Express (Australia Post). New Zealand: $30 flat rate. Asia / USA: $50 flat rate. UK / Europe: $50 flat rate. New Zealand - 3-5 working days (expect delays). USA/Canada - 7-12 working days (expect dela

International Orders - Custom Duties

International delivery costs do not include any taxes or duties, which may be applied by customs at the destination country, and any duties or taxes incurred are the responsibility of the delivery recipient. The Academy Brand cannot predict what thes

Domestic Delivery Time Frames

We aim to dispatch all online orders on the next working day from our warehouse in MINTO, NSW. Sydney, Melbourne and Brisbane:  1-3 business days Adelaide:  2-4 business days Perth, NT & Tasmania:  5-7 business days Regional hubs (eg. Wollongong, Gol

International Delivery Time Frames

New Zealand - 3-5 working days (expect delays). USA/Canada - 7-12 working days (expect delays). UK - 5-7 working days (expect delays). Europe - 7-12 working days (expect delays). Asia -  4-7 working days (expect delays). Please note the above times a

Change to Shipping Address

If you have entered the incorrect shipping address at checkout and you need to change this after your online order has been confirmed. Please reach out via the support chat or contact form straightaway. If your parcel has already been shipped we will

Delivery Issues / Help

If you have any issues with your delivery please reach out to either our Academy Support Team or via the courier directly. If your delivery is past the estimated delivery timeframe, Australia Post recommend an added 3 business days for delivery. Cont

My Parcel has Returned to Sender

Please contact customer care via the contact form if have issues with your online delivery. Return to Sender parcels will be returned back to our warehouse in Minto, NSW. Reasons why your parcel has been returned to sender include:- Incorrect address

Authority To Leave

All of our deliveries have Authority To Leave by default, so we recommend that you either choose a delivery address where someone will be able to accept your delivery throughout the work week, or an address that has a safe area to leave the parcel. I